The Internal Sales Staff position will identify upsell and growth opportunities within existing accounts, and work with the account management team to present these opportunities to clients. The Internal Sales Staff position will also provide administrative support to the account management team (scheduling meetings, taking meeting minutes, booking travel reservations, etc.).
Bachelor’s Degree Required.
Strong organization and communication skills.
Ability to manage multiple tasks and assignments.
Experience with Microsoft Outlook, Word, Excel, Publisher, and PowerPoint required. SharePoint experience a plus.
Salary: $35,000 base with growth incentive compensation.
Contact Center Agent
Immediate full-time job opportunity with HCMS Group (Human Capital Management Services Group) providing telephonic call-center and administrative support for our rapidly growing national information technology and healthcare service company. The position supports service to individuals and families enrolled in the HCMS Group KnovaSolutions® Clinical Prevention Service program. Services are primarily provided telephonically as part of KnovaSolutions. This position would provide telephonic services as a call center agent, interacting with nurses, pharmacists, and a medical team. This job reports to the Contact Center Manager.
Primary Responsibilities Include:
Initiating telephonic and email outreach to prospective KnovaSolutions members
Completing contract support activities including: preparation of outreach letters and organization of contract materials in SharePoint
Accurately prepare high quality professional written correspondence and service documentation
Develop and maintain effective working relationships with clinical prevention service team members
Responsible for meeting monthly enrollment goals
2-3 years of telephonic customer service; call center experience preferred
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to work independently with excellent organization and time management skills
Ability to accommodate a flexible work schedule: must be available some evening and early morning hours
Competitive salary and benefits.
Location: Company Headquarters, Cheyenne, WY
Nursing and Pharmacist Staff
Clinical Prevention Information Service seeking Master-prepared Nurses and PharmDs with family and community experience to provide primarily telephonic personal, preventive health care to individuals & families. Our team provides individualized health planning, proactive health education, effective communication, and intensive decision support services. This is an entrepreneurial opportunity to make a difference in health care.
Please submit your resume using the form below. Thank you for considering a career with HCMS Group!