Author Archives: Darcy Barnard

HCMS Group Announces New Roles for Clinical Prevention Service Management Team


HCMS Group is excited to announce new roles for the KnovaSolutions clinical prevention service management team. Sara Lee, Rene Sims, Suzanne Supola, and Theresa Faivre along with Marla Smith, Clinical Prevention Service Administrator, will play key roles in service management in 2014. HCMS congratulates this team as they continue to enhance the KnovaSolutions service, engage new clients, and connect with the service’s many members across the country.

Sara Lee, MSN, RN, CNS – Director of Clinical Prevention Service Delivery
Ms. Lee earned her Master of Science in Nursing from the University of Colorado Health Sciences Center with an emphasis in Parent-Child Nursing. Sara has practiced in a variety of roles in the hospital and the community with a focus on service to women and children. She is a Clinical Nurse Specialist in Maternal-Newborn Care. She is active in her local chapter of the Association of Obstetric, Women’s Health and Neonatal Nurses.

Rene Sims, MSN, RN, MBA – Senior Manager of KnovaSolutions Business Development
Ms. Sims earned her Master of Science degree in Nursing from Valparaiso University and her Master of Business Administration degree from Western Governors University. Her nursing experience includes direct patient care in women’s service. Ms. Sims taught obstetric nursing at Indiana University Northwest and has worked as a legal nurse consultant. She serves on the Board of Directors for the Society of Nurses in Advanced Practice (SNAP).

Suzanne Supola, MSN, RN – Director of Clinical Prevention Service Quality
Ms. Supola earned her Master of Science degree in Nursing with a focus in adult health and cardiac disease from the Medical University of South Carolina. Her clinical background includes hospital nursing both at large teaching centers and small rural community hospitals. She has been an adjunct faculty member at Asheville-Buncombe Technical College teaching in the RN program and currently serves on the Board of Directors for the Haywood Regional Hospital in her community.

Theresa Faivre, MSN, RN – Manager of Clinical Prevention Service Quality
Ms. Faivre earned her Master of Science degree in Nursing from Lewis University in Illinois. Her background includes the care of women and children, ambulatory surgery nursing, and instructor at the University of Phoenix.


Press Release: HCMS Group Names Nirmal Patel, MD, MPH Chief Medical Officer


-For Immediate Release-

HCMS Group Names Nirmal Patel, MD, MPH Chief Medical Officer
Dr. Patel brings over 15 years of industry experience to HCMS Group

Dr. Nirmal Patel MD MPHCheyenne, WY—HCMS Group has announced Dr. Nirmal (Nim) Patel as the company’s Chief Medical Officer, effective January 1, 2014. Dr. Patel will drive HCMS Group’s initiative in bringing population health management strategy to healthcare provider organizations and large employers.

Dr. Patel brings over fifteen years of professional experience in healthcare delivery including clinical care, administration, and Health Information Technology. “We’re excited to have Dr. Patel join us this coming year,” said HCMS Group’s CEO Dr. Hank Gardner. “She has spent the last three years as a Corporate Medical Director and Chief Physician for Cisco Systems and is known for her innovative and strategic developments for hospital systems, consulting clients, and large corporations. She will make a great addition to our team.”

“I am delighted to be joining HCMS,” stated Dr. Patel. “The healthcare marketplace is undergoing significant disruption and HCMS Group’s portfolio of offerings is differentiated in the marketplace. Population health management enabled by intelligent, actionable advanced data analytics and effective care management are key drivers for success.”

HCMS is pleased to welcome Dr. Patel and the progressive and inventive style that she will bring to the healthcare provider and employer marketplace as the company continues on a fast growth-track.


HCMS Group, as a privately-held independent business, is the only health information data analytics company combined with clinical prevention services. HCMS helps organizations reduce their health benefit costs and support employees with the greatest health risks. HCMS provides services to employers of all sizes in various industries, health organizations, and government. HCMS’s Research Reference Database, the most comprehensive database of its kind in the marketplace, allows HCMS to provide proven human capital risk management solutions such data warehousing, data analytics, clinical prevention, and online business intelligence tools. Learn more at:

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Contact Information:
Darcy Barnard
(307) 638-0015


HCMS Group Announces Dean Thompson as the Vice President of Marketing & Sales


Dean Thompson recently joined HCMS Group as the Vice President of Marketing & Sales. Dean has over 20 years of experience in healthcare, business development, and process improvement. He is responsible for directing the HCMS marketing and sales efforts to the employer, health organization, and government markets.

Dean has a strong background in technology and innovation and comes to HCMS from the TriZetto Group where he was the National Sales Director. Dean graduated from the University of Nebraska at Omaha with a Bachelor of Science degree in Communications

If you would like to get in touch with Dean or learn more about HCMS, please email us at


HCMS Group Promotes Two Staff Members to Vice President Positions


HCMS Group has promoted two key staff members to the role of vice president as the company prepares for continued growth. Andrew Krois and Justin Schaneman join fellow vice president, Jon Somerset: VP of Online Services.

HCMS congratulates its new vice presidents as the company continues to deliver human capital risk management solutions to employers, government, and health organizations across the country.


Andrew Krois, MBA: Vice President of Information Technology
Andrew has over 12 years of experience in technical design and enterprise technology support. He oversees the information technology infrastructure and support services and is also responsible for ensuring the security of client data and assisting in the coordination of privacy activities.

Justin Schaneman, MS: Vice President of Data Analytics
Justin has over 12 years of data analytic experience with Health as Human Capital topics and provides leadership for data analysis, data management, as well as the production cycles and content areas of HCMS data analysis and research projects.


Marla Smith joins HCMS Group as the Clinical Prevention Service Administrator


HCMS Group’s CEO Dr. Hank Gardner recently announced the addition of Marla Smith as the Clinical Prevention Service Administrator for KnovaSolutions. Marla comes to HCMS after many years with the Wyoming Department of Health. She has extensive administrative experience with clinical and behavioral health services and brings a rich skill-set of healthcare information system development and program evaluation to HCMS. She is responsible for the daily operations of the KnovaSolutions clinical prevention service which delivers education, information, and decision support services to employees and their families. Marla graduated with a Master of Sociology degree from the University of Wyoming.

We are happy to welcome Marla to HCMS Group. If you would like to learn more about HCMS Group’s KnovaSolutions clinical prevention service, please email us at


HCMS Human Capital Risk IndexÂŽ (HUI) Outperforms Competitor


HCMS Group recently had the opportunity to compare its integrated risk score, the Human Capital Risk Index® (HUI), against a traditional risk score that only includes health plan data. The HUI’s use of a broader set of integrated lost time metrics (including disability data) produced a prediction of high cost and risk that averaged out to be nearly twice as strong when compared to the competitor risk score.

The full study includes background information, tables, graphics, and detailed findings. Click here to read the full study.

Figure 1: Employee HUI and Competitor Risk Score Comparison

* The metric displayed is the coefficient of determination (or R2) as measured from the linear relationship between HUI (or the Competitor Risk Score) and total cost.
** The metric displayed is a pseudo R2 as measured from the logistic relationship between HUI (or the Competitor Risk Score) and the likelihood of being high cost.
R2 is a statistical measure used to access the predictive power of a given model with a range of 0-1; the higher the number, the more powerful and accurate the prediction.


HCMS Group’s Human Capital Risk Index® Background Information

The HUI is more comprehensive than other risk measurements due to the scope of integrated data (health, disability, workers’ compensation) and is closely correlated with health benefit costs. The HUI also uses three distinct algorithms to calculate risk—one for employees, one for adult dependents, and one for child dependents. This customization to the specific population group also contributes to a higher level of predictive power.

The HUI is weighted by the following elements:

  •   Clinical diagnostics and patterns of utilization captured in medical claims
  •   Pharmacy classes and patterns of utilization captured in pharmacy claims
  •   Short-term and long-term disability claims information
  •   Workers’ compensation claims information


Have any questions about this study? Leave a comment and an HCMS Data Analyst will reply.


Press Release: HCMS Group Celebrates Tenth Anniversary


Helping employers reduce health benefit costs and protect the health and productivity of their human capital for over ten years

-For Immediate Release-


Cheyenne, Wyoming — March 27, 2013 — HCMS Group (Human Capital Management Services Group) celebrated its tenth anniversary this month. Grounded in behavioral economics, HCMS specializes in human capital data warehouse services that support the organization’s predictive data analytics, robust online reporting, and clinical prevention service. HCMS Group’s research reference database, with person-centric data on over 3.3 million de-identified individuals from over 100 employers (the most comprehensive in the marketplace), supports their services.

“As an independent private business, HCMS continues to develop “disruptive innovation” solutions in response to the nation’s need to protect health while eliminating the 30% waste in health benefit costs,” as stated by HCMS Group CEO, Dr. Harold Gardner.

HCMS Group’s information solutions continue to provide resolution to healthcare reform, health benefit design, and the overuse of medical services by the high-risk 5% population that incur over 50% of health benefit costs.

A Decade of Clinical Prevention Achievements

Since 2003, HCMS Group’s clinical prevention service, KnovaSolutions, has informed and empowered individuals and their family to take ownership of their own health. KnovaSolutions identifies and engages the 5% population that is driving over 50% of health benefit costs and encourages them to be better medical service consumers under the adage of, “Your health. Your decisions.”

Shawn Petrini, Senior Vice President and Chief Clinical Officer, had this to say about the evolvement and success of KnovaSolutions: “Over the past 10 years, KnovaSolutions has grown from a concept focused on improving the quality of care experienced by those who are using the most medical services, to an established service that serves over 10,000 members. Our members receive education and support from a team of expert nurses and pharmacists. We are making a difference in the lives of the families we work with and teaching them the real meaning of ‘Your Health. Your Decisions.’”

HCMS Group CEO Dr. Harold Gardner addressed “the 5% issue” by stating the following: “A major risk of the 5% high-risk population is the risk of too much of a good thing. There are too many medical specialists, too many medical procedures, too many prescription drugs, and too little information from an independent, expert source on the risks and benefits. It is no wonder that most of the cost increase in health care is happening in only 5% of an employee population.”

All-Inclusive Business Intelligence

HCMS Group has most recently enhanced its online reporting service, Online Business Intelligence (O|BI). Now in its eighth iteration, O|BI is unique in taking advantage of the HCMS robust data warehouse service by reporting on not just health plan performance, but lost time, health/safety programs, and the unmatched HCMS Human Capital Risk Index (HUI).

“With the release of O|BI Version 8.0, we’ve provided clients and partners with dramatically increased functionality, including the capability of multidimensional analysis which enables a new level of self-service access to client data warehouses,” said Mick Simon, Senior Vice President and Chief Technology Officer, “We’re excited to continue the strong technical tradition at HCMS into a second decade.”


Learn more about HCMS Group by visiting


Contact Information:
Darcy Barnard
(307) 638-0015


HCMS Article Published in “2013 Workplace Trends” Report


HCMS Group has published a piece in Sodexo’s 2013 Workplace Trends publication titled, “Data Reporting OUT; Predictive Modeling IN.” The piece is written by Dr. Harold (Hank) Gardner (CEO of HCMS Group) and Neil Sullivan (HCMS Senior Account Manager and Online Business Intelligence Service Manager).

Read more about the article below and click here to view HCMS’s article in the 2013 Workplace Trends publication.

Article Abstract:

Organizations are complex systems that operate using connected sets of physical, financial, and social structures. Policies, procedures, and programs in each aspect of a business can affect behaviors and outcomes in other areas and have specific impact on human capital job performance.

Until recently, companies seeking to manage human capital risk have focused on “silos” of data and attempted to develop interventions solely from analyzing data independently within these silos. Given that interventions developed in this manner have not produced that desired cost savings, many innovative organizations have turned to a “Big Picture” approach in an attempt to understand the inter-relatedness between the silos and the business policies that ultimately determine human capital performance.

A “Big Picture” approach to human capital risk management focuses on strategic connections among critical data elements that comprise an organization’s human capital management efforts, with specific focus on those connections that influence job performance. This approach provides decision makers with actionable information that they can use to integrate human capital management activities and optimize their overarching human capital management strategy. Only through this Big Picture integration approach can a broad array of seemingly disparate human capital data elements interconnect in a meaningful, actionable manner resulting in true human capital management changes and improved business performance.


Press Release: HCMS Group Achieves HITRUST CSF Certification and Maintains High Security Standards


Cheyenne, Wyoming – January 3, 2013 – Human Capital Management Services (HCMS) Group has announced its achievement of Common Security Framework (CSF) Certified status from the Health Information Trust (HITRUST) Alliance. The HITRUST CSF Certified status allows HCMS to uphold its high security standards in maintaining electronic protected health information (ePHI).

Data Security“Both our Data Analytics and Clinical Prevention Services require that our clients trust our capability to protect and secure their confidential data,” said HCMS Group CEO Hank Gardner, MD. “Becoming HITRUST CSF Certified is another important step in meeting the highest standards of data security in protecting ePHI.”

“By being CSF Certified,” as stated by HITRUST, “an organization is communicating to its business partners and other third-party entities (e.g., state or federal agencies) that sensitive information protection is both a necessity and priority, essential security controls are in place, and management is committed to information security.”

Coalfire, a HITRUST CSF Assessor, performed HCMS Group’s assessment for this certification. “HCMS Group has satisfied the requirements of the CSF through the implementation of a comprehensive IT security program that not only meets the objectives of the HITRUST CSF, but also meets the HIPAA Security Rule and IT security-related requirements of HITECH. This achievement demonstrates HCMS Group’s commitment to securing the confidentiality, integrity, and availability of the electronic protected health information that its customers entrust them with,” said Andrew Hicks, Director and Healthcare Practice Lead at Coalfire.



HCMS Group, as a privately-held independent business, is the only combined health information data analytics and clinical prevention services company which helps businesses reduce their health benefit costs and support those employees with the greatest health risks. HCMS provides services to employers of all sizes in various industries, health organizations, and government. HCMS’s Research Reference Database, the most comprehensive database of its kind in the marketplace, allows HCMS to provide proven human capital risk management solutions such as data warehousing, data analytics, and Software as a Service online reporting. Learn more at:


The Health Information Trust Alliance (HITRUST) was born out of the belief that information security should be a core pillar of, rather than an obstacle to, the broad adoption of health information systems and exchanges. HITRUST, in collaboration with healthcare, business, technology and information security leaders, has established the Common Security Framework (CSF), a certifiable framework that can be used by any and all organizations that create, access, store, or exchange personal health and financial information. The CSF is an information security framework that harmonizes the requirements of existing standards and regulations,including federal (HIPAA, HITECH), third party (PCI, COBIT), and government (NIST, FTC).


Coalfire is a leading, independent information technology Governance, Risk, and Compliance (IT GRC) firm that provides IT audit, risk assessment, and compliance management solutions. Founded in 2001, Coalfire has offices across the U.S. and completes thousands of projects annually in retail, financial services, healthcare, government, and utilities. Coalfire’s solutions are adapted to requirements under emerging data privacy legislation such as the PCI DSS, GLBA, FFIEC, HIPAA/HITECH, NERC CIP, Sarbanes-Oxley, FISMA, and FedRAMP. Coalfire is a HITRUST CSF certified assessor, a Payment Card Industry Qualified Security Assessor (PCI QSA), and a Payment Application-Qualified Security Assessor (PA-QSA). For more information, visit:


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Contact Information:
Darcy Barnard
(307) 638-0015


Dr. Gardner to present paper on the “Monday Effect”


Ever notice that workers have a tendency to be absent more on Mondays? Did you know that Monday is the most popular day for workers’ compensation claims to be filed? Dr. Harold (Hank) Gardner (HCMS Group founder and CEO),  Nathan Kleinman, PhD (HCMS Group Director of Research Services), and Professor Richard Butler (Brigham Young University) have studied over 200,000 employment days for a single, large national employer, operating across the US, with uniform human resource policies. They found that more workers’ compensation claims, particularly for soft tissue injuries, are filed on Monday than any other day of the week.

Explanations for this pattern have included: “warm-up” or ergonomic effects, false classification of off-the-job weekend athletic injuries (facilitated by lack of health insurance, replacement rates, or union status), age/tenure-related responses independent of ergonomic differences, and psychological responses to Monday work. This study found more soft tissue claims filed for younger workers, union members, for workers with higher expected workers’ compensation benefits, and workers in non-exempt occupations, but did not find that these factors—nor the absence of health insurance—differentially increased soft tissue filings on Monday.  However, there is also no evidence that Monday claims are more ergonomic in nature.

Gardner and Butler will be presenting key findings from their paper, “Monday Work Injury Claims: Ergonomic, Economic, or Just Hard to Return to Work?” at the Conference to Celebrate the Centennial of the US Department of Labor. The conference will be held on Friday, November 9, 2012 in Washington, DC.